Agreement

The following agreement regulates the contractual relationship between US Love Wiesbaden and the Member. US Love Wiesbaden’s services are only provided to individuals who are 18 years of age or over and fully legally capable. The usage of the offered contact referrals for commercial purposes is not permitted. US Love Wiesbaden reserves the right to reject member registrations without giving reasons.

Object of the contract

With this agreement, the Member engages US Love Wiesbaden to act as a matchmaker in the search for a partner. The services of US Love Wiesbaden offer the Member the chance to receive hand-selected profiles and the unique opportunity to meet new people, make new friends and possibly find the perfect match. Providing spouses and arranging marriages are expressly not the object of this contract.

Contract governance

Based on the information provided by the Member, US Love Wiesbaden creates an anonymous profile which is then presented to other members of US Love Wiesbaden. US Love Wiesbaden reserves the right to make textual amendments, as long as these do not change the content of the text and serve to aid understandability of the text or can be regarded as socially appropriate. US Love Wiesbaden also gives the Member the opportunity to use the “Online Member Club” (hereinafter referred to as the “Club”). In this Club, the Member can set up his own profile in a specially provided online form and see other members’ anonymous profiles.

Participation in the Club is voluntary and can be permanently revoked by the Member at any time without need to provide a reason. The Club is available to use 24 hours a day, 7 days a week with an average annual availability of 99%. This excludes downtimes due to maintenance and software updates and times during which the service is not available via internet due to technical or other problems which are beyond US Love Wiesbaden’s influence (force majeure, third party influence etc.). In order to be able to use the Club fully, the Member must use the latest browser technologies or enable their use on his/her computer (e.g. activation of Java script, cookies, etc.)

Payment

Registration, completion of a member profile including verification by US Love Wiesbaden, introduction of the member profile & receipt of profile introductions (when doing offline matching) and usage of the Online Club are all free of charge. In the case that two members become interested in each other and express the wish to get to know each other (hereinafter referred to as a “Match”), the following fees will be charged per member:

95 Euro  incl. German sales tax per person and per Match for Matches outside the Online Member Club (offline matching)
69 Euro  incl. German sales tax per person and per Match for Matches inside the Online Member Club (club matching)

Scope of services

US Love Wiesbaden will not exchange the contact information of a Match before both members have agreed to this agreement, have both been successfully verified, have expressly agreed to being matched with each other and payment of the matching fee is received from both sides.

The Member will always receive a separate invoice to pay the applicable matching fee.

US Love Wiesbaden commits to providing the Member the contact information (= first name and phone number; email address if requested and only if you both have a nickname email address) of the accepted profile after payment of the matching fee. Once matched, the members agree to start contacting each other.

The Member is aware that not every profile introduction or actual Match will result in a contact, a Match success or even in a meeting in person. US Love Wiesbaden strives to meet the member’s preferences as closely as possible but cannot guarantee a “perfect Match”.

The Member gives her/his consent that US Love Wiesbaden will introduce the member’s profile sheet with the member’s provided profile information, the member’s provided profile photos and the member’s introduction videos (intro clips) to selected members at US Love Wiesbaden. The provided profiles, profile photos and introduction videos (intro clips) in the Club are, provided the Member has decided to use the Club, visible and available to all other Club members. The Member is solely responsible for any information which he/she provides. The Member assures that the data he/she provides are true and accurately describe his/her own person. The Member also confirms that the photo and video material he/she provides depicts his/her own person.

US Love Wiesbaden expressly assures that no so-called animation profiles will be placed.

Liability

Despite careful checking of the personal data presented in a profile, US Love Wiesbaden cannot accept liability for the accuracy of the data in the profile. Liability will only be accepted if US Love Wiesbaden can be shown to have had knowledge of the inaccuracy.

Although US Love Wiesbaden strongly encourages active communication among its members, it cannot be guaranteed that the profile introductions and successful Matches will actually lead to contact.

If after exchange of contact information by US Love Wiesbaden, during or after email or phone contact between the matched couple, one of the members or both members decide not to meet in person and not to continue the contact, US Love Wiesbaden cannot be held liable and cannot reimburse the paid matching fee.

US Love Wiesbaden does not guarantee the uninterrupted proper function, accessibility and usability of the Club. In particular, no liability will be accepted for disruptions to the quality of the access to the Club due to force majeure or due to events for which US Love Wiesbaden is not responsible.

The Member agrees to hold US Love Wiesbaden free from loss according to the legal provisions if he/she is guilty of breaching the obligations resulting from this contract. This is especially valid for cases of slander, insults, breach of personal rights, a breach by other members against these contractual obligations, damage to intangible items or other rights.

US Love Wiesbaden shall also accept no liability for any forbidden misuse and any illegal usage of information contrary to the prohibition of other members.

US Love Wiesbaden furthermore is not liable in cases of minor negligence where contractual obligations are breached but these are not cardinal obligations. Should there be minor negligence of significant contractual obligations (cardinal obligations), US Love Wiesbaden shall only be liable to an extent limited to the typical and predictable damages.

The liability limitations regulated by this agreement shall not apply in cases of culpable damage to life, limb or health or in cases of a legally guaranteed liability. Liability regardless of negligence or fault in accordance with product liability laws remains unaffected. These liability regulations shall apply for all claims, regardless of how they result.

Privacy protection and confidentiality

Our Data Protection Policy can be found here: (https://www.uslovewiesbaden.com/privacy-policy). The Member commits to keeping all received personal information of a viewed, introduced and/or matched member profile including all photos and introduction videos/intro clips to her/himself and to handle all received contact details of selected members at US Love Wiesbaden with the utmost discretion. Furthermore, the Member commits to not passing on any information about other members to any third parties and commits to not posting any information about other members on any social media channels or similar.

Revocation terms and conditions and exclusion of the right of revocation

Right of revocation

You have the right to revoke this agreement within 14 days without providing a reason.

The revocation period is 14 days from the day the contract is concluded.

In order to exercise your right of revocation, you must inform us

US Love Wiesbaden
Moritzstraße 10
65185 Wiesbaden, Germany

Telephone: +49 (0) 178 378 5000
Email: jessica@uslovewiesbaden.com

by way of a distinct declaration (e.g. an email) of your decision to revoke the agreement. You can use the revocation form provided at the end of the agreement although other forms are also accepted.

In order to observe the revocation period, it is sufficient that the notice of exercising the right of revocation is sent before expiry of the revocation period.

Download the revocation form here

Consequences of revocation

If you revoke this contract, we have to reimburse you all payments which we have received from you, including the delivery costs (with the exception of the additional costs resulting from your choosing a different means of delivery than the low-cost standard delivery which we offer), without delay and within 14 days at the latest from the day on which your notice of revocation of the agreement reaches us. We will use the same means of payment for the reimbursement as was used for the original transaction, unless another means have been specifically agreed with you. In no case will fees be charged to you for this reimbursement.

If you have requested that the services should begin during the revocation period, you have to pay us the amount appropriate to cover the proportion of the services provided up to the point when you exercised your right of revocation of the agreement based on the total scope of the services provided in the agreement.

End of the information on the right of revocation.

Contractual language and contract scope

US Love Wiesbaden is entitled to subcontract third parties and agents with the provision of parts of the range of services, particularly for providing the Club, as long as no disadvantages arise for the Member through this.

The contractual language is German. In case of disputes, the German version is legally binding. The content of the agreement is agreed to by the Member.